Privacy Policy

Collecting and Using Your Personal Data

Types of Data Collected
Personal Data:
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address.

• First name and last name.

• Phone number.

• Any other information you voluntarily provide.

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Usage Data
Usage Data is collected automatically when you use our Service. This data may include:

• Your device’s Internet Protocol (IP) address.

• Browser type and version.

• The pages of our Service that you visit.

• The time and date of your visit.

• The time spent on those pages.

• Unique device identifiers.

• Other diagnostic data.

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When you access the Service through a mobile device, we may also collect:

• Mobile device type.

• Mobile device unique ID.

• IP address of your mobile device.

• Mobile operating system.

• Mobile internet browser type.

• Unique device identifiers.

• Other diagnostic data.

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We also collect information that your browser sends whenever you visit our Service or access it via a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and to store certain information. These technologies include:

• Cookies or Browser Cookies: Small files placed on your device. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent; however, some parts of our Service may not function properly if you do so.

• Web Beacons: Small electronic files (also known as clear gifs, pixel tags, or single-pixel gifs) that help us count users who have visited certain pages or opened an email, and gather website statistics.

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Cookies may be either Persistent (remain on your device when offline) or Session cookies (deleted when you close your browser).

We use both types of cookies for purposes including:

• Necessary / Essential Cookies

  • Type: Session Cookies.

  • Administered by: Us.

  • Purpose: Essential for providing you with services available through the Website and for enabling certain features (e.g., authenticating users and preventing fraudulent use of accounts).

• Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies.

  • Administered by: Us.

  • Purpose: To identify if you have accepted our use of cookies.

• Functionality Cookies

  • Type: Persistent Cookies.

  • Administered by: Us.

  • Purpose: To remember choices you make (e.g., login details, language preference) to provide a more personal experience.

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For more details on our use of cookies, please review our Cookies Policy.

Use of Your Personal Data
The Company may use your Personal Data for various purposes, including:

• Providing and maintaining our Service: To monitor and analyze the usage of our Service.

• Managing your account: To manage your registration and provide you access to the functionalities of our Service.

• Contract performance: To fulfill our contractual obligations related to any products, services, or agreements you have entered into with us.

• Contacting you: To reach you via email, telephone, SMS, or push notifications with updates or informative communications related to our Service, products, or services.

• Sending promotional information: To provide you with news, special offers, and general information about goods, services, or events that may interest you—unless you opt out.

• Managing your requests: To attend to and manage your inquiries or requests.

• Business transfers: To use your information for evaluations or transactions such as mergers, asset sales, or acquisitions where your Personal Data may be among the transferred assets.

• Other purposes: For data analysis, identifying usage trends, evaluating promotional campaigns, and improving our Service, products, services, marketing, and user experience.

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We may share your personal information in the following situations:

• With Service Providers: To monitor, analyze, and contact you as needed.

• For business transfers: During negotiations or transactions involving mergers, sales of Company assets, financing, or acquisitions.

• With Affiliates: With our affiliates—subject to them honoring this Privacy Policy—including our parent company and subsidiaries.

• With business partners: To offer you certain products, services, or promotions.

• With other users: When you share information or interact in public areas, your information may be visible to all users.

• With your consent: For any other purposes, if you have provided your explicit consent.

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Retention, Transfer, and Deletion of Your Personal Data
Retention of Your Personal Data
We will retain your Personal Data only as long as necessary for the purposes described in this Privacy Policy. We may also retain Usage Data for internal analysis, generally for a shorter period unless longer retention is required by law or necessary to enhance security or improve functionality.

Transfer of Your Personal Data
Your information, including Personal Data, may be processed at our operating offices or in any other locations where the involved parties are based. This means your data may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By submitting your information and consenting to this Privacy Policy, you agree to the transfer of your data to jurisdictions with different data protection laws.

Deleting Your Personal Data
You have the right to request deletion of, or assistance with deleting, the Personal Data we have collected about you. Our Service may allow you to delete certain information directly through your account settings. You may also contact us to request access, correction, or deletion of your personal information. Please note that we may be required to retain certain data for legal obligations or other legitimate reasons.

Disclosure of Your Personal Data

• Business Transactions:
  If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

• Law Enforcement:
  We may disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Other Legal Requirements:
  We may disclose your Personal Data if we believe such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend the rights or property of the Company.

  • Prevent or investigate possible wrongdoing related to the Service.

  • Protect the personal safety of users or the public.

  • Protect against legal liability.

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Security of Your Personal Data
We take the security of your Personal Data seriously. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

Children's Privacy
Our Service is not intended for anyone under the age of 13, and we do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately. Should we discover that we have collected Personal Data from a child under 13 without parental consent, we will promptly take steps to remove that information from our servers.

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Links to Other Websites

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that website. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content or practices of these third-party sites. Please note that we are not responsible for the privacy practices of these external websites.

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General Data Protection Regulation Policy

The Privacy Data Protection Policy held by Firefly Pilates has been updated in linewith the GDPR. The personal and health data provide by the client to Firefly Pilates is used specifically for providing information to Firefly Pilates Instructor, Samantha Moore, to choose exercises that are safe and effective for the client. Client personal information is not shared or sold to any third party. Data is securely held electronically and in some instances on paper files. The client has the right to view his/ her files at any time, and request they be amended or deleted. Client data will be held safely on file by Firefly Pilates for the duration of the Client Trainer Agreement period. Thereafter the data will be destroyed/ deleted at 6 months from the last date
the client attended an appointment at Firefly Pilates.